Navigating digital supply chain transformation

Supply chain leaders must navigate the complexities of global networks, address regulatory requirements, and mitigate costly disruptions while ensuring their supply chains drive growth and deliver a competitive advantage. In an increasingly interconnected world, the impact of disruptions—ranging from supply chain shocks to geopolitical tensions—can quickly ripple through supply chains, causing significant financial and operational consequences for businesses.

Digital supply chain transformation

The importance of creating resilient and sustainable supply chains has never been greater. Companies are now expected to balance operational efficiency with their commitment to reduce emissions and minimize environmental impact. Despite many organizations investing in enterprise resource planning (ERP) tools and other IT systems to gather transactional and performance data, achieving end-to-end visibility in supply chain performance remains elusive.

At Klaveness Digital, we have developed a framework to help our customers navigate the complexities of digital transformation. Our "CargoValue Way" provides a framework that guides businesses through the customer journey, addressing the challenges and opportunities presented by digital supply chain transformation.

The three dimensions of supply chain transformation

When onboarding customers to CargoValue, we take a holistic approach to their journey across three key dimensions.

People

Empowering employees with the necessary skills and knowledge is vital to ensure they can effectively navigate and adapt to evolving market conditions. This requires continuous training, development, and knowledge-sharing, as well as fostering a culture of innovation and collaboration across the organization.

Process

Continuously evaluating and refining existing processes is critical to achieving an efficient and effective supply chain. This requires identifying inefficiencies, eliminating redundancies, and implementing best practices. The challenge is in ensuring that process changes are well-communicated, understood, and adopted throughout the organization, especially as some employees may resist change or lack the necessary skills and knowledge to execute the new processes.

Technology

The rapid pace of technological advancements provides companies with a range of tools and solutions that can help them address their supply chain challenges. The challenge is in selecting the right technology and implementing it effectively while minimizing disruption to ongoing operations. This requires a thorough understanding of the organization's needs, business processes, and available resources, as well as a clear plan for implementation and training.

The CargoValue Way

The CargoValue Way framework delivers value to our customers by addressing their specific pain points in the supply chain to turn supply chain visibility and intelligence into tangible savings over time in a stepwise manner.

Visibility

We help customers establish visibility by providing our customers with a single, accurate, and up-to-date view of their ocean-based supply chains. This helps to eliminate the lack of transparency and access to information, enabling our customers to access one version of the truth across teams in real-time.

Intelligence

Next, we generate insights and intelligence empowering customers to take better-informed actions and decisions. This includes analytics aimed at avoiding scheduling conflicts, threshold breaches, demurrage expenses, and risks such as stock-outs. By turning visibility and data into meaningful insights, customers can make more informed decisions and take appropriate actions to continuously improve supply chain performance.

Action

Finally, we help customers improve decision-making and action-taking based on the visibility and intelligence provided, which leads to tangible value. This includes reducing demurrage, working capital, supply chain risks, material cost, overall freight cost, and emissions.

The Customer Success team in Klaveness Digital is at the forefront of this program. They work closely with our customers to understand their unique business needs and challenges, and to develop a customized success plan for achieving their goals. This plan involves a series of steps or milestones that are designed to help the customer achieve incremental value over time.

Technology alone won’t give you a competitive advantage

At Klaveness Digital, we approach our work with humility and a commitment to truly understanding the specific pain points and challenges faced by our customers. We believe that the effectiveness of any technology solution is only as good as the results it can deliver when used in the right way, and therefore strive to work tirelessly to ensure that our solutions provide tangible and meaningful value to our clients. Whether it is improving supply chain visibility, reducing costs, or optimizing processes, we work in partnership with our customers to help them achieve their goals and drive success in their business.

To learn more about how we work with our customers, we recommend watching our latest fireside chat with Jonathan Hadley, Head of Commercial, Bauxite & Alumina at Hydro. In the video, we discuss the challenges of digitizing supply chains in the maritime industry and how our digital solution can help companies to achieve visibility, intelligence, and action in their operations.