Privacy policy

1. Introduction

This policy describes how Klaveness Digital AS (org. no.: 920 042 554) collect and use personal data about you during and after your use of our website and your customer relationship with us, in accordance with the General Da ta Protection Regulation (GDPR).

If you are a potential candidate for employment in Klaveness Digital AS, you will find more details on how personal data is processed throughout a recruitment process in All Klaveness companies, in the Klaveness Recruitment Privacy Notice, which is available here: https://www.klaveness.com/recruitment-privacy-notice.

Klaveness Digital AS is the data controller for the processing of your personal data. This means that we are responsible for deciding how we hold and use personal data about you. We are required under data protection legislation to notify you of the information contained in this policy. We prioritize your privacy and are committed to GDPR. We view your data as yours, not ours. We never sell your data: never have, never will.

For the purposes of this policy, Klaveness Digital AS defines the term “visitor” as the individual that visits our front-end website https://cargovalue.com.

Any information stored on our platform is treated as confidential. All information is stored securely and is accessed by authorised personnel only. Klaveness Digital AS implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft, or disclosure.

We assume that all Visitors have carefully read this document and agree to its contents. If someone does not agree with this Privacy Policy, they should refrain from submitting their personal data through the forms on our website.

2. We may process the following information about you

Personal data, or personal information, means any information about an individual from which that person can directly or indirectly be identified.  It does not include data where the person is no longer identifiable (anonymous data).

We do not process special categories of more sensitive personal data through our website.

We will collect, store, and use the following categories of personal data about you:

• Contact information: Personal data such as name, e-mail address, phone number, address or other information you submit to us through the contact form or when ordering our services on our website.

• Analytics data from HubSpot forms.

3.Purposes of the processing of personal data

To secure your privacy as a customer and subscriber of Klaveness Digital AS, our guiding principle is to collect only what we need, and that we will solely process this information to provide you with the service you signed up for.

We use a select number of trusted external service providers for certain service offerings. These service providers are carefully selected and meet high data protection, data privacy, and security standards.

We typically process your personal data for the following purposes:

• For purpose of the performance of your contract, such as for providing you with our services;

• For the purpose of responding to your inquiries submitted through the contact form on our website;

• For the purpose of operating, managing and optimizing our website and our services;

• For the purpose of sending you marketing material; and

• For the purpose of complying with legal obligations pursuant to e.g., accounting legislation.

We use HubSpot to collect some information for communication purposes. The goal is to facilitate communication with interested visitors. All the data is in aggregate only. No personal data is collected through HubSpot unless voluntarily provided by you. Therefore, we assure that:

• We do not collect personal information through HubSpot forms unless you voluntarily engage with us through HubSpot forms

• No information such as cookies is stored in your browser

4. Legal basis for the processing of personal data

We will only process your personal data where legally permitted. Sometimes more than one legal basis applies to the processing of the same piece of personal data, depending on the processing activity taking place.  We will process your personal data on the following legal bases:

• The data subject has given consent to the processing of his or her personal data for one or more specific purposes;

• The processing is necessary for the performance of a contract of which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; or

• The processing is necessary for the purposes of the legitimate interests pursued by us.

5. Sharing of Personal Data

We only share information with those required for the services offered, and we contractually bind the recipient to keep any information we share as confidential and to process personal data only according to our instructions. We always enter into data processing agreements with our suppliers where legally required.

As a main rule, we will not transfer your personal data to countries outside the EEA. However, some of our suppliers and data processors may be located outside the EEA. If this is relevant to your use of our website or your customer relationship, and hence that we transfer your personal data to countries outside the EEA, you can expect a similar degree of protection in respect of your data.

6. Retention and deletion

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this policy. Typically, we delete your personal data one (1) year after your customer relationship with us ended. Personal data relevant for our reporting obligations pursuant to accounting legislation will be retained for no more than five (5) years. Other personal data will be retained for two (2) years after provided to us, unless the personal data is collected based on you consent and you withdraw this consent earlier than after two (2) years.

7. Your rights

Under this privacy policy, you have the right to request from us access to and rectification or erasure of personal data or restriction of processing concerning your personal data, or to object to processing as well as the right to data portability. Please note, however, that certain personal data may be exempt from such access, correction, and deletion requests pursuant to applicable data protection laws or other laws and regulations.

If the processing of data is based on your consent through the use HubSpot forms, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of processing based on consent before the withdrawal.

We may update this policy as needed to comply with relevant regulations and reflect any new practices.

Contact us at privacy@cargovalue.com if you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information. If your request or concern is not satisfactorily resolved by us, you can contact the Datatilsynet at www.datatilsynet.no or your local supervisory authority.